Photography by Vjeran Pavic / The Verge
On launch day, the Asus ROG Ally handheld gaming PC mysteriously had worse performance than it did in my original review, something several other reviewers confirmed.
Two weeks later, Asus is publicly saying 1) that’s not normal, 2) you shouldn’t see reduced performance anymore, and 3) if you do — or if your ROG Ally is having issues with SD cards — you should immediately reach out to Asus technical support.
“When fully updated, including with the latest BIOS 319 and the latest AMD graphics drivers 31.0.14058.4001 (downloadable in MyAsus), we are seeing performance on par with the launch BIOS version 317,” writes Asus ROG marketing manager Whitson Gordon, at the company’s official Discord.
(I’m including the full message at the bottom…